Privacy Policy

How we handle and protect your information.

Effective Date: January 2026  ·  Last Updated: 2026

1. Who We Are

St. Luke Hospital Calabar ("we", "us", "our") is a private healthcare facility located at Plot 97 Ibom Layout, Off Marian Road, Calabar, Cross River State, Nigeria. We are committed to protecting the privacy and security of your personal information in compliance with the Nigeria Data Protection Act (NDPA) 2023.

2. What This Website Collects

This website does not store any personal data on our servers. It is a static informational website with no database, no user accounts, and no backend data storage.

When you use our contact form or booking form, your message is sent directly from your own email application or WhatsApp, it is not processed or stored by this website.

3. Contact and Enquiry Data

When you contact us by phone, email, or WhatsApp, we may retain the information you provide (your name, phone number, email address, and message) solely for the purpose of responding to your enquiry or managing your appointment. This information is held securely by the hospital and is not shared with third parties without your consent.

4. Patient Medical Records

Patient medical records are maintained in strict confidence in accordance with the National Health Act 2014 and the NDPA 2023. Medical records are only accessible to authorised clinical staff involved in your care. You have the right to request access to your own records at any time.

5. Your Rights Under NDPA 2023

Under the Nigeria Data Protection Act 2023, you have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, please contact us at md@stlukehospitalcalabar.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page.

7. Contact

For any privacy-related enquiries, please contact: md@stlukehospitalcalabar.com or call 080 9444 1515.